How to Fix Netflix Error Code NW-2-5 [Easy Guide] 2022

Netflix Error Code NW-2-5 pops up on the screen, and you’re wondering what is Netflix error code NW-2-5 and how to fix it? The NW-2-5 error code appears randomly, and it doesn’t let you watch anything on Netflix, which makes it frustrating.


When you first get Netflix, it will likely be working fine. However, as time goes on, it can begin to show up with an error code (NW-2-5) or display a message that your video is not playing properly. This can be frustrating for many users because they have no idea what is causing it or how to fix it.

Here’s how to fix Netflix Error Code NW-2-5 so you can watch your favorite TV shows and movies again as soon as possible!

Step 1: Update your system

We often install a system update only to find out later that our device doesn’t like it.

In most cases, you can downgrade back to your previous version by going into settings and then clicking on apps.

If you get prompted for confirmation, make sure you choose OK when asked if you are sure about uninstalling an update.

This should revert your version of the Play Store so that it no longer displays Netflix error code NW-2-5.

You can now close out all settings by hitting back multiple times until you see your home screen.

Step 2: Configure your router settings

If you are unsure how to configure your router settings, check out these detailed instructions.

Check out our home networking section. Try rebooting it if you have already configured your router and still cannot access Netflix.

If that doesn’t work and you are still seeing Netflix error code NW-2-5, you should consider resetting your modem and/or check with your Internet Service Provider for possible network maintenance issues affecting Netflix performance in your area.

Step 3: Clear cookies in the browser

If you are getting a Netflix error code NW-2-5, there could be some cookies leftover from your previous Netflix session that was not cleared.

  • Clear your browser’s cookies and close all windows.
  • Restart and sign back into Netflix (you will need to reenter your login info).

Try streaming again in a few minutes, as these errors are usually temporary. Make sure that you do not have any other devices or computers on your account accessing content on Netflix.

Step 4: Change DNS server address

You can change it to automatic after all of these steps are completed.

  • Click on Network and Sharing Center in your Control Panel.
  • Click on Change adapter settings on your network adapters that you have connected.
  • On the right-hand side, right-click Local Area Connection and select Properties.
  • Right-click again and choose Diagnose/Troubleshoot option.
  • Hit Start button
  • Type CMD in a Run dialog box
  • Press Enter or OK.

Step 5: Use VPN (Virtual Private Network)

This step is optional. By using a VPN like ExpressVPN, you will unblock Netflix. This will allow you to watch American Netflix.

To do so, simply follow these steps Sign up for a Virtual Private Network.

  • Configure your router with settings provided by your VPN provider (check out our complete guide on how to set up VPN if you need assistance). Enjoy streaming foreign shows!

Although you might get an error message on your computer or mobile device when connecting.

In order to fix that, just select another server location and try again until you find one that works with your desired content provider. It’s really simple:

  • Create an account
  • Sign up
  • Start watching immediately

Although they offer less than five hundred servers worldwide, their list of locations is pretty broad, providing access from over 94 countries.


Hopefully, with some of these tips, you will finally be able to watch without any interruptions! So next time you’re watching TV, keep in mind that there are so many different things that could cause a streaming service like Netflix to start acting wonky.

Just try again later or make sure your internet connection is free from problems before loading again, and everything should go smoothly!

Written by webwoob

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